Yeedman Australia
- Introduction
In this Privacy Policy, “Yeedman”, “we”, “our” or “us” refers to Yeedman Pty Ltd.
“Personal Information” is any information about you where your identity is apparent, or can reasonably be ascertained, and may include “Sensitive Information”, which refers to details such as your racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health or medical details, or criminal history.
- What This Policy Is About
This Policy outlines how Yeedman Pty Ltd complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles and other applicable data protection laws. It explains how we collect, use, disclose and protect your Personal Information, and what your rights are.
It applies to information collected through our website [www.yeedman.com.au] (“Website”) as well as through direct contact via phone or email when you use, enquire about, or purchase our security-related goods and services (“Goods and Services”).
We uphold best practices in information handling and take our privacy obligations seriously. Personal Information will only be used for the purpose it was provided unless otherwise required by law.
If this Policy conflicts with the Privacy Act, it will be interpreted to align with the Act.
- Collection of Personal Information
Yeedman Pty Ltd may collect the following types of Personal Information:
- Your name
- Phone number
- Email address
- Mailing or delivery address
We may also collect Personal Information from employees, contractors, and job applicants such as contact details and work history.
Information is generally collected when:
- You contact us via a form on our Website or by email
- You purchase products or services via our Website
- You call or otherwise communicate with us
- You apply for employment with us
Our Website may also automatically collect usage data (e.g., IP address, browser type, referring URL) to help us improve our user experience. This data is anonymous and does not identify individual users.
Cookies may also be used to track user activity. These are small text files stored by your browser. You can disable cookies via your browser settings.
Our Website may contain links to external sites not operated by Yeedman. We are not responsible for the privacy practices of those websites and recommend you read their individual privacy policies.
- Use of Personal Information
We may use your Personal Information to:
- Provide our Goods and Services
- Administer your account and support needs
- Communicate updates, marketing material, or newsletters
- Analyse preferences and behaviours to enhance service delivery
- Improve our marketing activities and website experience
We only use Personal Information for these purposes or any other reason you have consented to. We do not sell or share Personal Information to unrelated third parties without your consent.
- Newsletters
As a customer or website user, you may receive emails or newsletters about Yeedman’s services or updates. You can opt out of receiving these communications at any time by using the unsubscribe link provided in the emails.
- External System Providers
We use trusted third-party services such as Mailchimp for email marketing and communication. These External System Providers manage data in accordance with their own privacy policies and relevant legislation, including the Privacy Act.
While we take care to work with providers that maintain strong data protection policies, Yeedman Pty Ltd is not liable for any breaches that occur on third-party platforms.
- Disclosure of Personal Information
We may share your Personal Information with our employees, service providers, and External System Providers as required to deliver our services. Disclosure is limited to what is necessary and only where privacy safeguards are in place.
In some cases, we may also disclose Personal Information:
- To protect legal rights, property, or personal safety
- To assist with fraud prevention or law enforcement
- As required by court order or legal process
- In the event of a sale or restructure of Yeedman Pty Ltd
In such cases, Personal Information may be transferred to a purchasing or merging entity, who will also be bound by this Policy and the Privacy Act.
- Confidentiality and Data Security
We store Personal Information on secure cloud servers (currently hosted by VentraIP). Reasonable steps are taken to safeguard data against loss, misuse, or unauthorised access.
Security measures include:
- Password-protected systems
- Anti-virus software
- Data encryption where appropriate
Despite our best efforts, we cannot guarantee absolute protection from external threats such as:
- Data interception in transit
- Spyware or viruses on your device
- Weak password practices
If a Notifiable Data Breach occurs, we will notify you and the Office of the Australian Information Commissioner in accordance with the Privacy Act.
- Retention and Disposal of Personal Information
We retain Personal Information only as long as needed to provide our services and meet legal obligations. When no longer required, we will securely delete or de-identify the data. Disposal is reviewed and actioned at least every six months.
- Access to Personal Information
You may request access to your Personal Information by contacting our Privacy Officer. We will generally comply, except in cases where:
- The data is no longer held or relevant
- Disclosure impacts another person’s privacy
- It relates to legal proceedings
- It’s unlawful or prejudicial to law enforcement
- It contains sensitive business information
We may charge a reasonable fee to cover administrative costs of fulfilling your request. If access is refused, we will provide written reasons.
- Correction of Personal Information
We take reasonable steps to ensure your information is accurate and up to date. If you believe the Personal Information we hold about you is incorrect, please contact our Privacy Officer to request an update or correction.
- Contact Information & Changes to Policy
If you have any concerns, complaints, or questions about this Privacy Policy or the way your data has been handled, please contact our Privacy Officer:
Email: info@yeedman.com.au
Phone: 0408748746
We treat all complaints seriously and will investigate and respond promptly.
This Privacy Policy may be updated from time to time. The most recent version will always be available on our Website.
This Privacy Policy was last updated: August 2025